About Us
Everyday Essentials, Delivered Australia-wide
MOREVIA is an Australian-operated online retailer offering a broad range of practical products for everyday life.
Our store is owned and operated by AUSTRALIA RED VOLCANO PTY LTD (ABN 36 143 499 101), based in Cheltenham, Victoria.
How We Work
MOREVIA works with selected Australian and international fulfilment partners to offer a broad range of products to customers across Australia. Some products are dispatched directly from overseas fulfilment warehouses, including locations in China. MOREVIA is the retailer responsible for your order, customer service and applicable consumer guarantees. We are not a third-party marketplace.
Orders are normally processed within 48 hours. Estimated delivery is 7–14 business days, and standard shipping is free Australia-wide. Some orders containing multiple items may arrive in separate parcels.
Local Support and Returns
Our customer support and approved returns are handled in Melbourne. Before returning any product, please contact us for return approval and instructions.
AUSTRALIA RED VOLCANO PTY LTD
ABN 36 143 499 101
53/148 Chesterville Road
Cheltenham VIC 3192
Australia
Email: sales@morevia.com.au
Phone: (03) 9555 8818
Our Commitment
We aim to provide clear product information, transparent delivery expectations, secure checkout and responsive Australian customer support. Your rights under the Australian Consumer Law are not excluded by our store policies.